Contact Us

Matrix Communications is a business communications company specializing in Voice Communications Systems and IT Network Infrastructure.

Syracuse • Rochester • Albany

Behind every great experience is a great communication platform. As the foundation for all team collaboration and engaging experiences, the NEC communications solutions connects people, functions, and systems across organizations of all sizes.

Click here to view our cloud communications services.

A complete, software-based, unified communications and collaboration solution that redefines the way a business and individuals communicate.

Univerge 3C™

Business Communications Systems
Providing, Installing, and Servicing
Cloud-Based Solutions
Conferencing, Video, Web Collaboration
Structured Cabling, Ethernet, and Fiber Optic Cabling
Security & Surveillance Cameras
Wireless Telecommunications Devices

Business Communication & Cabling Company in Syracuse


Matrix Communications has been involved in the business communications field for over 30 years. We have in-depth experience, providing phone, UCaaS, cloud, and VoIP services to Syracuse businesses and companies in the surrounding communities. We are proud to be a NEC Dealer, offering their full line of Voice over IP products. From small phone systems to enterprise-level, multi-location systems, and cabling our company in Syracuse can customize a solution for you. While leveraging the latest technology available and our years of experience in designing, implementing, installing, and maintaining communications systems we have the answers you need.

Let Matrix Communications become your communications solutions partner by providing a quote for your voice, data, video, or fiber optic cable plans. Our business communication and cabling company in Syracuse has Installation Supervisors and Installers that are among the best in the industry and will ensure a professional installation. Please see our systems & applications page for additional information.

Client Testimonials

We at St. Elizabeth Medical Center have been a customer of Matrix Communications for 30-plus years. Being a healthcare facility, they always go above and beyond! They truly are the best!

Matrix Communications' work never disappoints. Our Dellplain project is complete and the network wiring was dressed in true Matrix fashion. The CATV rooms are equally as immaculate! I can't say that I've ever seen better work. Kudos to Randy and the entire Matrix Communications Team.

At Matrix, we provide state-of-the-art, professional-grade business telephone solutions, products, and services to ensure that your voice communications are effective, easy to use, and reliable. We understand that organizations and people communicate differently depending on their individual situations. We focus on providing the most effective applications and solutions that will suit your needs, with our cloud, VoIP, phone, and UCaaS services in Syracuse and the surrounding areas. Whether you work in a call center or have a need to be mobile, we have the tools and expertise to design a communications solution for you.

Today’s business environment demands reliable, efficient, and seamless communications platforms that offer not only traditional telecommunications functionality but also levee Voice Over Internet Protocol solutions and applications.

Please click the links below for information on our platforms and associated application solutions, and our range of services in business communications and as an expert cabling company in the Syracuse area.

Premier Partners for NEC

As a premier dealer for the NEC Univerge Sv9000 premise & cloud-based products and with our experience with installation, customer support, and service, Matrix is well suited to deliver a positive communications experience.

News and Updates

May 1, 2024
Dear Valued Matrix Customers, I am writing to you today regarding an important update concerning your…
May 1, 2024
NEC has decided to phase out their on premises UC business outside of Japan and will…
April 26, 2024
Matrix Communications sponsored Exceptional Family Resources’ second Celebration of Empowerment Event. EFR partners with individuals with…
View More